Paytm mall is a venture of paytm appthe app has wide variety of categories and offer huge cashback on online paymentthe app has several department like-electronics-mobile phones-accesories-clothand much more and offers eye catching cashback on any productsthe cashback is the main reason of shopping from Paytmmallthe products are good but not very goodrecently I purchased a juicer mixer grinder of usha brandand the product came sealed packedon opening the product looked unfinished and lots of scrathes on jarsbut the return policy was awesomethere is 15 day return refund policyon 10 day I finally decided to return productand there was only refund option and they picked up my product and gave me refund in 3 daysoverall good experience with paytm mallbut not with the product deliveredthe customer care is also reliablecall connect relatively faster and support offered is also niceeven there is also app support through which you can chat with customer careso hope.this review is helpful to you.please rate this review and follow me