Through casual browsing, I found this website that promises to give CASHBACK on various purchases through the portals mentioned in their website. Since I had a small shopping to be done at Violetbag.com, I thought to do my purchase through PENNYFUL.IN. I reached the merchant website, as directed by pennyful.in and shopped as usual. The products got duly delivered to me in time by Violetbag.com.
It was mentioned by pennyful.in that I will get a cashback within 1-7 days in my account on their website. I had my shopping done on 2nd April 2012 and the products delivered on 7th April 2012. I waited for a week for the cashback to show up on my account at pennyful.in, but to no avail. Finally, I mailed them failing to understand what went wrong. I was surprised not to receive a reply.
After reading my above review, a Mr.Mayank from pennyful.in called me back. He and his team, checked with the merchant portal and sorted out the confusion. I’m glad at least they responded..
So yes, the Customer Service is good..!