I had ordered a Office Table from pepperfry, Initially they delayed assembly of the product. Later found out some parts were missing.
When tried asking for the resolution - Below was their response:
We offer a 7 Day Return Policy for products. This 7 Day period starts from the date the product was delivered to you as per the confirmation received from our logistics team or logistics partners.
I regret to inform you that we are unable to accept a return/repair request for this purchase.