My New experience with this fraud company. Please stay away from Pepperfry. I ordered smthing online on Aug 6th. Till date I didnt get my product. I asked them several times for refund. They say your product will come tomorrow so no refund. Its very difficult to follow up with customer care @ pepper fry who have no brain and talk like parrots. So in the end, I gave up hope and let go of my Rs. 5500. After almost a month I follow up on my money and I am told they can deliver in next 2 days. WTF. Where they sleeping all this time? Please stay away from them. They will cheat you. Neither you will get product nor money. They are the worst. I wanted to order a bunk bed. When I registered in pepper fry I got a discount coupon. It was showing as invalid. so I spoke to customer service. They said they will revert in 15 mins. waited for an hour no response. Spoke to several customer service people and followed up for 2 days.
Still no resolution. every one keeps telling a ticket has been raised and they will revert. Didnt get any revert yet. Wasted my time following up. If the service is so pathetic before I place the order wonder what it will be after I place the order and make aishwaryasingh23ment.