Dressing table- I purchased recently. It is made out of engineered wood. ( particle board) . Took 10 days to deliver, infact they delivered earlier than promised which was two week during booking . They will call us to confirm the availability. Delivery team is flexible.
They will try to deliver at the time we ask them for ( wherever possible) . Within a day their carpenter will call for comleting the assembly. Again this team is flexible. You can tie up with them at your convenience. They will not mess up the place after assembly work. However disposal of package material is our responsibility. They will talk very nice. Carpenters are decent but they expect some tip. They never ask explicitly, but their body language says it all. Pepperfry show ads on tv where carpenters say no to tip. So I didnt pay them any tip.
Without a tip they go bit disappointing which clearly can be seen with the way they talk before leaving. As far as I believe no need to tip them.
Coming to product, it is decent. Can say good for the money I paid ( new users get discount ) . without discount prices seems higher. Look for coupons. HDFC30 - u get 30% off on credit card payments.
overall I can give 4 for product and service.
Warranty I have to see how they will support.