Dear Sirs,
I have bought a heater from Pepperfry website on dt.12/12/2013 in the name of Neel Shah. The product comes faulty and order no. for that product is 300204506. So far they have not replaced the same or refunded my money back.
I am really upset with the company as they have promised me for the service or replacement, when I registered a complain and now they are saying that you have not registered the complain under 72 hours so you are not able to get the refund or replacement or service whatsoever.
Even they don’t have the contact details of service center or seller.
Awaiting your reply at the earliest.
Thanks & Regards,
Mihir Shah.