I am very much disappointed by pepperfry.com. I have placed order on 8/22/12. I was waiting for the product. Suddenly I was shocked to see the mail received from pepperfry. The mail is
Dear chand basha,
This is with reference to your Order No: (100238543-APM1461MA151903) with http://www.pepperfry.com
We are extremely sorry to inform you that the item you had ordered is no longer in stock with us and therefore we’ve had to cancel this purchase. We appreciate the time spent by you in choosing the product and placing the order and sincerely apologize for the inconvenience.
We are refunding the order value of the product to you by way of PepperPoints and as a token of our appreciation for your valuable patronage, it also includes an additional 300 PepperPoints over and above the order value. ( 854+300 ) PepperPoints have been credited to your account against this cancellation.
These can be used on any purchase of a minimum of Rs.15 more than the PepperPoints amount.
These Pepper Points are valid for 15 days and can be used only with online modes of payment. For other terms and conditions please refer to our FAQ section.
Once again, please accept our sincere apologies for cancelling your order and we hope you will continue to shop on Pepperfry.
For any further queries you may contact us on tellus@pepperfry.com, chat with us or call us on 1800 209 7379.
Best Regards,
Team Pepperfry.
and again I got one more mail like this
Dear chand basha,
Please ignore the previous mail.
This is with reference to your Order No: (100238543-APM1461MA151903) with http://www.pepperfry.com
We are extremely sorry to inform you that the item you had ordered is no longer in stock with us and therefore we’ve had to cancel this purchase. We appreciate the time spent by you in choosing the product and placing the order and sincerely apologize for the inconvenience. We are refunding the order value of the product to you by way of PepperPoints and as a token of our appreciation for your valuable patronage, it also includes an additional 300 PepperPoints over and above the order value.
( 554+300 ) PepperPoints have been credited to your account against this cancellation.
These can be used on any purchase of a minimum of Rs.15 more than the PepperPoints amount.
These Pepper Points are valid for 15 days and can be used only with online modes of payment. For other terms and conditions please refer to our FAQ section.
Once again, please accept our sincere apologies for cancelling your order and we hope you will continue to shop on Pepperfry.
For any further queries you may contact us on tellus@pepperfry.com, chat with us or call us on 1800 209 7379.
Best Regards,
Team Pepperfry.
There is no phone call whether the item is dispatched or cancelled.
*Please dont go for pepperfry.
If u choose pepperfry u will be fried but u will not receive any items.*