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You are now chatting with’Max’
Max: Hello
Satish Jadhav: I want to know why my order is not getting shipped. 300203233
Satish Jadhav: Any estimated time, when it will be delivered?
Max: Welcome to Pepperfry!
Max: Sure, I will be happy to check that for you.
Max: 25th Dec is the date to ship out .
Max: Now as and when we get it we will ship it out, .
Satish Jadhav: Why so late?
Max: Now delivery we ask 3 to 5 working days after shipment
Satish Jadhav: Why do you give wrong time on web site. I want to gift it to a kid who has birthday day after tomorrow.
Satish Jadhav: Can you refund my money then?
Max: there will be a charge of 5% on the order value .
Max: I can mail the vendor for a quicker dispatch But cannot Guarantee though .
Max: Please advise!
Satish Jadhav: just a min
Satish Jadhav: You can deduct 5% order. You can cancell my order. I got duped for Rs. 20.
Satish Jadhav: Actually it is your problem that you are delivering product as per your promise.
Satish Jadhav:*you are not
Max: Okay . Its on the terms what is duping. it clearly states the shipping date sir! Never heard a complaint on shipping date though .
Max: Just a minute,
Max: OHH this is a FURNITURE ORDER .
Max: after 24 hours it RS 1000 per item .
Max: Just a minute Its in the furniture catogory .
Max: I need to check the order value its self is lower than Rs 1000/-
Max: It will Be Yes 5% only .
Satish Jadhav: just a min
Max: okay,
Satish Jadhav: So, you will be refunding 380, right?
Max: Yes,
Max: I got that confirmed For you only .
Satish Jadhav: Please refund.
Satish Jadhav: You can go ahead and cancel my order.
Satish Jadhav: VERY VERY POOR SERVICE.
Max: The refund will happen in 24 hours .
Satish Jadhav: OK, No problem Sir
Satish Jadhav: In my opinion Rs. 20/- is fine for shopping at your site.
Max: after initiation after which you will get an email on this .
Satish Jadhav: Initiate my refund immediately.
Max: You will get an email
Satish Jadhav: Ok, thank you boss.
Max: Your most welcome, Have a nice day bye.