I have ordered a console table from Pepperfry and experienced a worst service I ever had. I have ordered the product on 29 December 2012 and they have charged my credit card at the same time. Guess what ? I am still waiting for product to be delivered.
When I call there customer service as per them they have already shipped the product although there website is saying product is not been shipped. I asked them can I cancel the order they said no you have to wait or we will provide you the details of courier company you can chase them. Worst online shopping experience.