Offlate, Pepperfry started cheating with the delivery of their products. I have had a good experience with them in the past and saved a lot of money with their offers, but recent experience has made me little cautious.Recently, I had placed 2 orders of 6 packs each of Baby wipes. One was delivered correctly with 6 packs. Another parcel contained only 1 pack !!!
According to courier details, 1st parcel was 1.88 Kgs and other was only 350 Gms !!! That means while sending only they sent 1 pack instead of 6 packs.When inquired with Pepperfy, they insisted that their delivery department sent 6 packs and not 1. When, I pointed out about the weight discrepancy for two similar orders, they said it was a mistake of courier people !!!!!!
Really disappointed.If you read their Facebook wall page, you can read many of similar complaints. It is possible that their Delivery
department is playing mischief. But, if they don’t plug the loophole, future will be difficult for Pepperfry.
Did you face any similar problem? Anxious to know.
With Regards,
Praveen Shamain