Order ID: 100109230
Order Date: 21 October 2018
The perfume smell does not last more than 10 minutes. It is unlike any perfume I have used before. Seems like a diluted product or duplicate product which is like water. Useless product. Tried each of the 7 mini bottles but the smell of none were lasting more than 10 minutes. Worst product than street seller perfumes. I demanded a return and refund but the reply of the customer service was like this: We are quite surprised to hear that you did not like the fragrance. However we are quite sure of our quality and want to ensure you feel the same way about our products. Your feedback regarding the fragrance has been forwarded to the management team.
Further requests gave responses as such:
"We will definitely work on it.
As we are getting many positive feedback about our product."
I do not know how they are getting so many positive feedbacks - maybe paid reviewers or company employees paid to give positive feedbacks because the product quality is worse than roadside quality.