I placed a order 2 weeks back, the order is in process since then. They have email to which no one responds, A chat bot on the site to which they respond and reply as per their wish. Cashback that you recieve on order placement is a gimmick. The only time the chat bot responded was to notify that your order is delayed due to covid and will ship soon( by soon they mean eternity). If you care about your hard earned money and want sanity avoid purchasing from them at all costs.