I bought a trouser worth Rs. 1, 299 from Vaishali, Mahagun Mall store of Peter England and gave that to Sarojini Nagar Store for fitting and den they actually treated me as worst as they can.
I am making points regarding my problems, hope they will be resolved:
First they gave me a trouser with a wrong fitting, when I raised an issue regarding it, they did not even accept their mistake.
They gave me the same trouser next day with proper fitting but burn marks on it.
I gave the product back and
then after some argument they promised me that they will deliver a new piece of same trouser with same fitting at my door step.
- After 2 or 3 days I have to visit their store regarding that trouser, and they made some petty excuses that they were on leave and all that is why they do not delivered it.
Any how I took that trouser from their store by myself as I needed that urgently.
Then the stitching they did on trouser was so much pathetic that it actually tore.
Today I went back to that store, and I can not even explain you the treatment they gave me.
Specially that manager or I should say sarcastic manager of their Sarojini Nagar store.
- Prior to this I have raised many issues,
but I just got a call from their customer care who do not even bothered about my grievance. WORST EXPERIENCE in Peter England store. (Hope to get reply soon)