I think product like these are the reason why Philips has to move out of consumer appliance business. The product is very poorly built and the after sales service is non existent. No service center person came for the demo even after repeated calls.
The locks never worked properly. The Jars were never properly sealed. After 2 years the the bad turned to worse when the motor stopped working. The product has been with the service center for 8 weeks now and we have no peep from them.
Please avoid all philips products as this is a sinking brand.