Don’t ever use phoolwala.com for sending gifts to your loved ones. I suspect they are FRAUD.
On 4th October I was supposed to receive gift at my Boston, USA address ordered from India via phoolwala.com. 2 days are passed and so far it has not been delivered. The tracking details show "In-Progress". I have not received any notification regarding delivery delay. I tried calling their number but it was not answered.
This clearly shows lack of professionalism and commitment and malicious intentions.
I feel, all the victims must take some action on phoolwala.com by reporting FRAUD to customer care departments in India and also in Cyber space.
Don’t ever use this site. Phoolwala.com sucks big time.