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PlanetSpark

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4.3

Summary

PlanetSpark
Anchal Agrawal@aanchalagrawaal18
6 days ago, 13 Views

PlanetSpark Cares

PlanetSpark is working closely with MouthShut.com to enhance customer satisfaction.

No transparency maintained

Fraud and scam.


I am Anchal Agrawal single mother of Pranil Mundada.


I am Anchal Agrawal single mother of Pranil Mundada.


I have had a call with Mehul Singh a team of planet spark whose number is +91 97381 3xxxx regrading the course wherein i have been infromed that if i do not like the course or would like to discontinue the course for any reason i can do that anytime and i will get the refund of it. I have also informed Mehul about my seperation with my ex husband and how depressed my child was. Even my sons counselling sessions were going on


Because of the depression i had to stop his schooling and shift him to the online school (Birla brainiacs). I have informed this all to Mr. Mehul beforehand and this clear that Pranil by any chance is not willing to continue i will have to stop his course, for which Mehul has shown a complete coorporation.


He then explained to me about the emi options and all the other details. Further I had a meeting with one of the counsellor along with Mr. Mehul and I agreed to pay the amount of rs. 6775/- along with the emi option.


My total sum of rs. Was rs. 51675/-


25th november I paid rs. 6775/- and booked the course for which Mr. Mehul said even i do 1 session and want to stop the course i will get all the refund except for the session that has been done will be deducted.


I took a demo session on 29 November and 1st paid session on 9 December. And as i thought Pranil my son did not want to continue with the course even after I made him understood. So keeping his disturbing stage in mind i requested to stop this course and process with the refund policy. But for couple of months after a lot of request nothing was working and I was being told that personal reasons are not acceptable which theh changed.


Every month on 3 date from jan 2025 to November 2025 my emi is getting cut of rs. 4351/- the total amount till now is rs. 47861/- + the initial amount rs. 6775/-


The total amount of rs. 54636/- has been deducted till date.


Basically there is no transparency maintained and the sales team are just doing the sales by false promises


Parents its your hard earned money


Do not fall and get trap into this situation


I have had a call with Mehul Singh a team of planet spark whose number is +91 97381 3xxxx regrading the course wherein i have been infromed that if i do not like the course or would like to discontinue the course for any reason i can do that anytime and i will get the refund of it. I have also informed Mehul about my seperation with my ex husband and how depressed my child was. Even my sons counselling sessions were going on


Because of the depression i had to stop his schooling and shift him to the online school (Birla brainiacs). I have informed this all to Mr. Mehul beforehand and this clear that Pranil by any chance is not willing to continue i will have to stop his course, for which Mehul has shown a complete coorporation.


He then explained to me about the emi options and all the other details. Further I had a meeting with one of the counsellor along with Mr. Mehul and I agreed to pay the amount of rs. 6775/- along with the emi option.


My total sum of rs. Was rs. 51675/-


25th November I paid rs. 6775/- and booked the course for which Mr. Mehul said even i do 1 session and want to stop the course i will get all the refund except for the session that has been done will be deducted.


I took a demo session on 29 November and 1st paid session on 9 December. And as i thought Pranil my son did not want to continue with the course even after I made him understood. So keeping his disturbing stage in mind i requested to stop this course and process with the refund policy. But for couple of months after a lot of request nothing was working and I was being told that personal reasons are not acceptable which then changed.


Every month on 3 date from jan 2025 to November 2025 my emi is getting cut of rs. 4351/- the total amount till now is rs. 47861/- + the initial amount rs. 6775/-


The total amount of rs. 54636/- has been deducted till date.


Basically there is no transparency maintained and the sales team are just doing the sales by false promises


Parents its your hard earned money


Do not fall and get trap into this situation.

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