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Planetspark

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4.3

Summary

Planetspark
gunjan dahal@gunjandahalxp
Oct 18, 2024 09:10 PM, 87 Views

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED Cares

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Poor course quality - Unresponsive customer suppo

I recently enrolled my kid in public speaking course with Planet Spark, expecting a high-quality online learning experience. Unfortunately, the classes failed to meet my expectations. The content was not engaging.


When I requested cancellation and refund, I was met with complete silence. Despite multiple emails and attempts to contact their support team, I received no response. The lack of communication and customer support is appalling.


It’s concerning that a company prioritizes enrollment over student satisfaction. I caution others to thoroughly research before investing in their programs.


Issues:




  • Poor course quality




  • Unresponsive customer support




  • No refund or cancellation assistance






Advice:




  • Research thoroughly




  • Read reviews from multiple sources




  • Be cautious of unclear refund policies






Will I recommend? No

Issue Resolved
(0)
Dear Parent,Greetings of the day !!Thank you for your feedback about your experience with PlanetSpark. We apologize for the inconvenience caused and would like to address the issue you raised. To assist us in resolving the matter please share us your registered email ID or you can email to us at custometsupport@planetspark.inThanks & Regards,Team PlanetSpark.
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