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Planetspark

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4.3

Summary

Planetspark
Mandavi @mandavisuniltiwari
Nov 25, 2024 07:34 PM, 83 Views

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED Cares

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated 30 days ago)
Stay away from such Fraud people

Hello All


Here is a genuine request.


I urge each of you to once read the below story before proceeding ahead for enrolment of any of their courses offered by Planet Spark.


Until you have paid them & enrolled, they will talk in sugar coated words while selling and tell that refund process is easily done in case its needed. All you have to do is inform within 1 month of the enrolment.


Later once you have certain issues.


They will never respond you well for your query if you call / message. Further, they will not agree to their own commitments of refund / discontinuity from the program.


If you wish to opt out of program then they will come with their policy which would never have been discussed with you while sales like if child does 5 classes then no refund is possible( eventually no sales would tell you while selling because Sneha Patil in my case said She herself was unaware of this policy.)


They would also say that 20% of the course fee will be deducted as penalty( again Sneha did never discuss with me & later said she was not even aware of this policy).


Then I argued that why don’t you check your recorded calls where was I told about the policy.


Where was I sent this mail about policy.


They denied to share such mails/recordings.


So If I summarise, in case you are stuck with them they will never support.


They will never pay you back if you wish to discontinue even well within their stipulated timelines.


They will find all points from their policy which would never have been discussed with you & hence deny refund in the name of their policy.


So better stay away from such Fraud people, if you wish to know more about their behavior then let me know on my number 9540503588 through message & hence we can connect.


So better stay away from such Fraud people.

Issue Resolved
(0)
Dear Parent,Greetings of the day !!Thank you for your feedback about your experience with PlanetSpark. We apologize for the inconvenience caused and would like to address the issue you raised. To assist us in resolving the matter please share us your registered email ID or you can email to us at custometsupport@planetspark.inThanks & Regards,Team PlanetSpark.
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