This was my first time experience with online shopping in India. I put up a request of cricket kit, but after all document confirmation nothing happened after 15 days. When I called up, guy who picked up the call was not aware of the status and emailed that there is some supply problem from supplier. After 2 -3 calls, they said that they would be getting supply in two days.
After no update of status at website, I again called. This time same, no information available. after 2 days, I got the e-mail that you can cancel the order.
Thankfully, I cancelled the order and get my money back in 6 days.. Final step was real fast.
Recommendation: Never trust playgroundonline...............