My brother has just started playing TT and he wanted a table to practice at home. I called their customer care and confirmed that the product would be delivered (to rajahmundry in andhra pradesh) within the specified time frame of 16 days. I got an email within a week saying the delivery will happen in 4-7 days. The mail had a tracking number which did not work. I was not really concerned at that point. But after 20 days with no delivery of the table I called customer service and they said they will look into it and get back to me. They did not. I called again.
This went on 4 times after which I lost my patience and yelled at them. They finally got back to me saying it will reach me in 1 or 2 days. It has been a 8 days after their "1 or 2 days". Still nothing. I have absolutely no idea if I am even going to get back my money from them if I cancel the order. I guess for every Flipkart, there are 10 playgroundonlines to dissuade us from shopping online too much.