I had taken a policy from PNB Metlife. I chose this company because of PNB name but situation was completely different. First they told me about some policy which contained mediclaim as well but when I search about it on their website they told me website information in outdated and that I could go with the plan and I foolishly opted the policy.
First, I chose for 5 years payment term and 10 years maturity term and they gave me 10 years payment and 15 years maturity term. Second, they didn’t give any mediclaim saying that it was to be provided by some third party company and now they are not working with them. Ok so then I asked to cancel my policy and return my money. First, their customer care didn’t tell me that I had to visit their office to cancel my policy and then after 30 days they asked me to visit their office but scenario was changed and they told me my freelook period was over and I couldn’t cancel the policy.
And now when I call their customer care, I hear a message that leave your message after beep. I left them messages several times but no response.