Hi Everyone,
This is my first review on Mouthshut. It is regarding my recently online purchase of Term Insurance of PNB Metlife named as PNB Metlife Mera Term Plan.
I had been tried to review it before taking it, but as this product is comparatively new so there is nothing great, I can found. I had compared features & premium cost of others, & find this plan best suitable for me. As its come with 4 different payout option on affordable premium rates. Few review I had been found, which says that Generally PNB Metlife taken very much time to issuance policy, some time more then a month. So it was a hitch in my mind, but finally I proceed for it.
I had been applied for it on 17th Feb 2016, pay first premium online & on 20th they arrange home visit of a pathologist for all required medical test. He did all test at my home only. & amazingly, which really I was not expecting on 27th Feb 2016 I got a message that your policy has been issued & I received its soft copy over my mail.
Finally it was a great experience to buy it, but still I will 4 stars, because of my concern regarding their customer approach. that’s why only I am reducing their one star.
Actually I was expecting at-least a single call from their Customer service dept, who can discuss with me regarding policy benefits & also clarify my concerns. In a scenario where if you mentioned your cell no in any insurance company’s website. they will make your life hell, but PNB metlife seems to be least bother about having chit chat with their probable customers. Even after making payment, I had not received a single call from them, which actually I was expecting.
So till now I can conclude it a nice experience, just expecting in future, if required they will not so much lethargic on claim settlement aspects.
Thanks
Jitendra Tripathi.
Bhopal