Never Rely on Policy Bazzaar, last they will blame on us. They need only commission of us.
My Terrible Experience with Policy Bazaar - Unresolved Complaint and Lack of Accountability
I am writing this review to express my extreme dissatisfaction with Policy Bazaar and the appalling experience I have had with their services. My complaint, which remains unresolved, highlights the lack of responsibility and accountability exhibited by the company.
I discovered a discrepancy in the documents related to my insurance policy, and I promptly raised the issue with Policy Bazaar on the very next day upon realizing the change. To my dismay, the company not only failed to provide a proper response but also washed their hands of any responsibility, claiming they couldn’t do anything mid-term.
The source of the problem lies squarely with the staff at the company, and it is disheartening that, as a customer, I am left to bear the consequences. The communication from Policy Bazaar has been inconsistent, and they have demonstrated a complete disregard for customer satisfaction.
What makes the situation even more infuriating is the fact that Policy Bazaar, as a mediator, played a significant role in creating this mess. Had it not been for their involvement, the issue could have been easily resolved directly with the insurance company. Instead, I find myself in a situation where Policy Bazaar refuses to take responsibility and blames me for their own lapse.
To add insult to injury, Policy Bazaar has dragged its feet in addressing my case, causing further frustration and inconvenience. Their current stance of blaming me and refusing to facilitate any mid-term changes is not only unprofessional but also highlights a lack of commitment to customer service.
It is evident that Policy Bazaar is more interested in securing policy commissions than ensuring the well-being and satisfaction of its customers. Once they receive their commission, the company seems to wash its hands of any ongoing issues, leaving the customer to fend for themselves.
I strongly advise anyone considering insurance services to steer clear of Policy Bazaar. Their service is subpar, and their lack of accountability is both disappointing and infuriating. Learn from my experience and opt to go directly to the company website for your insurance needs to avoid the potential pitfalls associated with Policy Bazaar.
In conclusion, my experience with Policy Bazaar has been nothing short of a nightmare, and I caution others against trusting this company with their insurance requirements.