I used to be a long customer of policy bazzar untill 3 weeks back, I booked a car insurance with them( new india assurance)and the money was deducted and the policy never came . in spite of mails and numerous complaints on their website. all I get was sms saying it will be resolved.
the last date of the policy was 30 th and in sheer frustration, I went and booked another policy, then they send me a policy on 3st October . well after my first policy has expired after 12 days after the money has been deducted.
now they are stalling attempts to cancel and refund the money . saying I should share the new policy etc and saying that their will be deductions etc . never heard of deductions from customer side because of inefficiency of policy bazzar and their arrogance know no description. big mistake I made booking on policy bazzar
please steer clear of these scoundrels, I am now contemplating action as a case in consumer case should they refuse to cancel the policy which was issued after 12 days after money was deducted