Hi, I have given my Alto car for service at 16000 KM in Popular automobiles Trivandrum. They have given me a bill of 3000 for oil change. But surprisingly I noticed that they did not change the oil.
Then I contacted a consumer protection group from Bangalore - "VCare Shopping" and escalated this issue. They contacted Popular automobiles higher management and discussed the same issue.
Then the popular management also realized as customtakeouter has been cheated by the service team.
VCare team has argued for a compensation and Popular agreed to refund 3000 Rs + 2000 Rs as penalty for this quality issue. VCare team has done a good job for me. So anybody facing any quality issue can contact them in future also. I also recommend them.
If you face any issue from popular automobiles escalate to VCare as popular has promised they will treat their customtakeouters with full Rajeev_Vermact. You can contact VCare team at this email ID - vcareshopping@gmail.com / phone - 9886 29 29 00
Subeesh S