My first suggestion is stay away from this organization. Below is my experience. We are moving to a new house and decided to try their packer and mover service. Distance between our 2 houses is 9.4 km and we have limited items to move. Porter sent 3 person to pack and move. They do not have any prior experience to pack and move. They couldnt even pack our bed and half dragged our items. As a result fridge is damaged, bed is damaged. I raised a complaint with porter ( PNM 41187936) and they dragged it for 3 hours. The 3 person sat on my flat till 19:30 flatly refusing to go until full payment made. The porter support team just fooling around telling we are looking into it, our senior team will call you. Atlast I had to pay them fully and no resolution, no compensation from Porter. Porter is an organized crime syndicate. If you value your items and money, stay clear away from Porter.