This is the very worst internet connection ever. when I ask for 24 hr internet I want 24 hours online, however their service is extremely poor, to register a complaint, first call call centres where they r extremely clueless ppl who prolly dont know what internet spells like, they will give u the standard call of duty, do this do that, we have gotten ur complaint...24 hrs for service ppl to come. now 24 hrs may not be much for many ppl but what if ur internet connection stops working once a week, will u tolerate this?
their franchisee is also extremely pathetic, the engineers rude and cheeky.mostly when u call em to complaint, they have a standard excuse, internet is down in bandra, how beleivable is that? considering when I called a friend in the same buildin g he had no problem like that,
suppose we consider their engineers, they have the most clueless idiots, who are very cheecky and all that they do is look around windows trying to find a fault, I can do better than them.
now I had heard a lot of good abt this connection and thats y I agreed to pay for a year in advance. now iam stuck with it for another year, after a payment of 10000 rupees, I will get around 2000 in return, so I have to bear them for another year.
i bought this connection from a certain leap telecom which sounded reasonable at 725 a month or so. however since jan 2005, till now, the internet connection has conked off atleast 40-50 times, and once at a stretch it did not work for 15 days at a stretch
when we complained to the franchisee, they ’’understood our problem , and said not everyone faces this kind of problem’’ I ask u, if no one else faces it, y should i? why cant it be checked by one of their smarter engineers (if they have any)
also when the franchisee, this leap telecom (bandra, mumbai) sets up a new system of usage of username and password, they dont bother to inform us. are we supposed to assume such things?
i hate reliance, will never buy another thing with reliance written on it. their phones, mobiles blah blah, all pathetic. iam being looted and cant do anything about it.