I have used Practo app thrice and I found the information provided is not 100% true
1st time I was looking for a ENT, looked for reviews in Practo ans booked an appointment, apart from what was given as consultation fees, doctor charged us more just doing some extra checks, I paid it and posted a feedback on the same.
2nd time I booked an appointment for dentist, appointment booked successfully but doctor was not available, I had to cancel the appointment.
Today I was looking for endocrinologist for my wife and I found a doctor in BTM with some great reviews, it had consultation fees listed as Rs.400, I went there and registered my name. met the doctor and he was not even looking at our face, he was just looking at the laptop and was just marketing his clinic asking us to come there to do all the test, also marketed about the dietician which we were not looking for, I had to pay Rs.750 for nothing. I posted a feedback again, then I realized that Practo is Showing only the positive feedbacks and removes if there are any negative feedbacks which is not at all right, he certainly I thought of posting this feedback in public forum so everyone can see.
I would recommend you to check with your friends or family members to check for a best doctor and never believe Practo