Hi, I have been using this product for 2 years. This is working till now. Company gave three year extended waranty. It is a efficient product.generally I used it in place of gas stove. I make tea in morning which take time only 5 minutes. On running condition it does not make noise. Body is smooth. And design is attractive. It is a handy because of light weight. Anyone can handle it with ease. Even my child also make tea with ease. Power consumption is low. Once a problem occured in it. I called to customet care. He send a technician to my home. Now I am very pleased .