I was operated for fistula on 16 Apr 2023 by Dr Shambhav at Med Harbor hospital, sector 51 gurugram. I developed infection on 3rd itself probably due to poor OT hygienes. I kept on reporting infection issue but dictator Shambhav ignored and neither recorded my post operation treatment in the system nor treated infection. When I developed pus and not treated so I asked for another doctor review. Second doctor Piyush also denied the problem even after showing video of latrine coming out from big hole which was created for LASER. I forwarded video to Pristyncare but Pristyn care management never responded. All in all, Pristyn care has poor quality doctors, a tie up for operation with low grade unhygienic hospitals, post operation care is not available. For the sake of own health, people should avoid going near Pristyn care.