I purchased proactive after using almost everything on the planet for my acne. Once again no luck. Thats not the bad part tho..after I returned the kit they charged my debit card with a "hold" and caused me 2 overdraft fees. 70$. And then after I called and faxed them a copy of my bank statement I still cant get a straight answer when I will get my money back..if I do. And if thats not bad enough..today I have another charge on my debit card for a new kit of proactiv. I supposedly have to wait till it gets here and then send it back to get my money. And the customer service was so rude..the lady basically told me they are an international company and my small order wasnt that important in the shipping department. So im no 93 dollars in debt with these ppl and really nothing I can do abt it.So buyer beware!!!!!