I think its all about how can you use this product. Dont rub the cleanser harshly on your face & Wash your face immediately after using cleanser (Dont leave it for 1 min.)
When first time I use Toner with Cotton, its irritates me, after that I use my finger to apply the toner & its really works for me. Repairing lotion is really good. Use lotion after the toner dry.
I used proactive only one time and its enough to me.