In last ten years, I shifted to 6 locations and last time when I was shifting from Mumbai to Kolkata, I did one of the biggest mistakes of my life; hiring service of Professional Packers and Movers, even reading negative reviews about them.
I was impressed to see the packing, but who knew that I would be facing consequences of making a wrong choice:
The households good were delivered after 15 days while they had promised to deliver within 7 days
They had also charged me for a single truck while my household goods were transported in big containers and thus the truck took longer route and time to reach me. It touched locations like Indore, Nagpur, Vishakapatnam and Kolkata. I got to know about this from the company as I kept them calling for knowing the location of the truck. Ofcourse they did not take my most of the calls but due to my constant calls they sometimes responded
Most of the cartoons were damaged, 60- 70% of glass items and crockery were broken. it seemed that they were not handled well and no. of times they were unloaded and reloaded
The LED screen of my computer was broken into two parts. No reimbursement was made in spite of having insurance and calling more than 100 times to Mr. Poonia.
One cartoon which had my laptop and other important documents was left in the go down of the professional movers and packers and was sent by them after a month once I started asking them about the whereabouts of my that cartoon. The question is why the company unloaded my goods at its go down if it is providing me a full truck and how come the laptop cartoon was left behind, I mean there were other cartoons also which were not so valuable.
The delivery team came with 4 persons around 4 PM and then said that it needs more labourers for delivering the goods to my flat. They charged me Rs. 1000 more towards additional labourer. The unloading was finished by 10 PM and the team even did not come with a knife for unpacking. Finally they left only by fixing my one bed and dining table. I had to spend another Rs. 2000 for getting the job done another day by getting some local labourers and carpenter.
I had to stay in hotel for additional 7 days - spent almost Rs. 20000 additional amount due to delay in delivery of goods.
LED screen of my computer was broken, AC was not working, Mixer grinder was damaged, one wooden almirah was damaged and 60-70% of the crockery item was damaged. Groceries were mixed together. I spent almost 20000 to get them working and new set of crockery.
They also broke a 3ft X 2ft frame of Tirupati Balaji which was gifted to me by my colleagues as farewell gift
I had some beautiful collection of flowers. Some 30 flower pots were also transported but none was delivered to me and no one responded on this
As I was shifting due to joining a new job, I went through a very tough period and probably those 15 days were one of the worst period of my life.
You might ignore this review and might avail there services, but I am very sure that you would be soon writing same review about them after getting their services.
I opted for them as Agarwal Packers had quoted Rs. 20000 more, but at the end of it I lost Rs. 40000 and coupled with loads of tension and mental agony.
I am surprised to see positive remarks about them. and yes, I have stopped watching movies of Aamir Khan as he had endorsed their services(in their website) and I believed him and got the worst movers and packers of my life.