I would start by saying they are a fraud company. They call themselves Mumbai Florist but they operate from Kolkata. Its a Kolkata number not a Mumbai number.
They run business with different name in different cities. But actually they operate from single place.
My sister ordered Rakhi from US thinking its a Pune company so they will be best to deliver the things. But they operate from Kolkata. Due which they never give a prompt service.They have a poorest and rudest customer care. On calling them they don’t provide any tracking number. And they very rudely hang up the calls as well. I am truly disappointed with them. Never use them,