I am a customer of PNB from last 15 years and found its service to be nice, but my recent interaction with them has made me question my belief. I have applied for a Education loan in the year 2009 which was approved by them. I then paid my installments on time but got shocked to know that they increased my interest rate from 10.10% to 13.50% without even informing me.
I spoke to the manager and he said that Bank has linked your account with Market and now market is booming so you have to pay more(At least an intimation was required which was never given to me) If they would have given an intimation then I would have deposited all my saving and paid everything to dodge such insane interest rates.
I am very annoyed with them and now decided to stop my all transaction with them once I pay everything. They are big time liars and no one can trust them.