Punjab national bank is best Indian bank . I opened account in 2014 till now I have no much complaints but some little, All kind of services providing with best way to its customers . I hearty appreciate mobile and internet banking system . no need to go bank if you have internet banking with pnb . it is every easy and fast as well. In punjab there little trouble between employ and customer due illiteracy. people even not write their name or fill pay deposit slip for transactions . I found there are shortage of staff in some branches of Pnb . ATM servies is very good . but cash deposit machines are very poor . once I was very hurry to go somewhere, I had no much time deposit hard money into my bank account by standing in long Q so I used cast deposit machine, I tried many time to deposit notes in machine but every time machine reject all note . it was very bad experience of mine with bank.
Intranet banking is actually is best. now pnb launched upi app for easy transaction in no time, which makes banking so easy.
mobile is similar like internet banking. many people are in doubt that pnb is not a good bank or says poor for the poor . but bank has huge number of customer, even govt of punjab paid salary through Punjab national bank .
customer services is not as good as it should be . I tried many time to contact with customer care number , always in Q .i think, bank should increases his employ for customer care sevice