With the advent of timd and with many multinational banks around the technology is advancing with each day
But with PNB it seems to be different the Ghusuri outlet in Kolkata looks like a typical govwrment office
With very slow moving work and lack of expeienced staff. There internet banking doesnt work most of the time
They have less number of ATMs resulting in withdrawing from other bank ATM in which charges are deducted
Customer service is very low as one has to wait for long for getting any small work done
They need to be updated with technology and increase efficient staff who are well versed with using computers