Terrible system of passbook updating many entries missing, , cannot trust the savings account balance shown by them , , sbiBob far superior was thinking of investing my FD here, , but have changed my mind, asked for soft copy of account statement from PNB, , but no response, , SBI sends soft copy of account statement instantly, , no one to talk on customer care number, , buck up PNB, , improve, , i am a customer since 1990