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Pureit Autofill Water Purifier

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Pureit Autofill Water Purifier

pankaj sarraf@pankajsarraf

Dec 23, 2011 11:42 AM, 3312 Views

Toll Free Staff not updated about Pureit

Dialed Pureit 18605005678 Toll Free to place Demo Request on 19-12-2011.

Pureit Team failed to visit on 19-12-2011.

Dialed Pureit 18605005678 Toll Free again on 20-12-2011.

Pureit Team failed to visit on 20-12-2011.

Dialed Pureit 18605005678 Toll Free again on 22-12-2011 at 1900 Hours.

Pureit Team Response:- Since in the year 2008 you place Demo request from the same number we cannot take another Request hence help us with different mobile numbe, what rubbish.

Inspite of calling them 3 times in a row, still no one has turned up for Demo for Pureit Autofill. Have no idea what kind of service Pureit will provide if at all I will purchase Pureit.

Regards,

Pankaj Sarraf

9810555144

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Brand Response

Pureit

Dec 24, 2011 07:59 PM

Dear Sir,At the outset we are grateful to you for writing to us with your experience. This will help us in improving our processes to serve you and other consumers better.At Pureit, we treat each complaint on a priority. Every day, we connect to thousands of consumers daily across the length and breadth of India. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal.We thank you for contributing in partnering with us to achieve our goal. We will be glad to assist you for any kind of future queries.You may reach us,1. By replying to this response, or2. Email: pureit.hul@unilever.com, or3. Website: http://www.pureitwater.com or4. Phone Call @ our 24 x 7 Pureit helpline: 1860-180-1000 / 1860-500-5678.Regards,Resha ParkarManager-Consumer Communication & Analytics