Purchased Pureit Marvella UV in Pune on 15/04/2013. Installation done after 2 days, earlier promised on the day itself. After installation, water started dripping from the unit, and the installation person replaced one part which was faulty, simultaneously 2 more parts got malfunctioned. I insisted on replacing the entire machine which seemed to be faulty.
New machine was delivered to me after 3-4 days in the name of fresh stock arrival. Then after 2 days water started testing as if some chemical was mixed in it. Raised complaint C134886143, but no one attended it even after 1 week has passed. When took a follow-up, they have smartly closed the earlier ticket and raised a new ticket C134900857.
After reviewing and comparing the stats on various sites I had selected Pureit Marvella UV rather than Aquaguard Enhance but today I feel that I did a grave mistake.
Can someone provide me details on how to sue the company and get the 2 crore rupees that they are willing to give as per the advertisement ?