I have purchased the product in 2013 for 13, 500. I have already spent around 8000 on the maintenance cost till date for around 2 years.Their SLA is 48hrs which they claim.
But they will not attend you unless you escalate the issue 3 or 4 times in the call center. I have only 1 request to all of you "DO NOT BUY THIS PRODUCT". HUL proved again that they can deal only the FMCG products.