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2.3

Summary

Pureit Marvella Water Purifier
Ramesh Nayani@rameshnayani
Jun 12, 2013 11:27 AM, 2858 Views
Poor after sales service

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I purchased a pureit Marvell RO unit on 30.11.12 (G.P.00040424) and I found the product not satisfactory. The unit is leaking and eventhough the after sales services people are attending the complaint they are unable to identify and solve the problem resulting in recurring complaints.


I have already complained 4 times and I find it irritating to approach the service provider so many time to sort out the same issue. I request the company to replace the unit or find a permanent solution for the problem.


N.Ramesh


Hyderabad


cell : 9491035529


email: rameshnayani@yahoo.com

(1)
Dear Sir,Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority. Regards, Resha Parkar Manager-Consumer Communication & Analytics
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