I bought Pure it 4 months back. It started leaking from germ kill kit location and from bottom container also since 2 weeks. I contacted them 10 days back for service. But till now no one has called for service and 4, 5 times I called them.
Every time they generate new complaint number and tell me. Once I spoke to Senior executive also regarding this. But till now no use. so worst service I did not expect from such a reputed company. If you wanted to buy pure it, and if you put request will call center, the same day you will get a call and with in max 2 days you will get the filter delivered at your door step. The same promptness they are putting on sales, if they can put it on after sales also, it will be great benefit for customers. I got fed up calling the call center. Now I am planning to approach consumer forum for help.
Regards
Sudhakar.M
Hyderabad