DONT BUY PUREIT EVER ! Its still better to use mud vessel to purify water than this disgusting product. I bought it on 20/10/2008 and device serial number MSB0500065547 and soon after buying this I found red ants leaking inside the water.
Made several complaints with the Kolkata service center at 9230500500 and spoke to some most stupid and idiotic customer care people like Vijay Bagla, Partha Protim, Prosenjit and all failed to provide me a service visit. This issue had been happening for last 5 months and yet no body visited us and even made a call back. Their service is the WORST EVER YOU CAN IMAGINE.
They will sell their product with a smile and when it comes to after sales service, they will make you go nutts as a simple battery change will take more than 2 months to happen. And yet with this pathetic product and disgusting service they are putting up smart ad in TV with promise of 1 crore. Thats very true, may be it would take 1 crore days to get them resolve any issue.
MOST PATHETIC PRODUCT AND MORE PATHETIC SERVICE BY UNSKILLED CUST CARE REPS.
Somnath Chatterjee
Kolkata