Performance Impact: Some users have complained that Quick Heal antivirus negatively impacts system performance. They report experiencing slowdowns, increased boot times, and high CPU and memory usage when the antivirus is running in the background.
False Positives: Quick Heal has been known to occasionally flag legitimate files and programs as malware or potentially unwanted applications(PUAs). This can be frustrating for users who have to deal with constant notifications and the need to manually whitelist harmless files.
User Interface: The user interface of Quick Heal has received criticism for being unintuitive and confusing. Users have mentioned that navigating through the settings and finding specific features can be difficult, leading to frustration and a steep learning curve.
Customer Support: Some users have reported dissatisfaction with Quick Heal’s customer support. Issues like long response times, unhelpful or generic responses, and difficulty in reaching a support representative have been mentioned by disgruntled customers.
Limited Features: Compared to other antivirus software available in the market, Quick Heal is often considered to have a limited feature set. Users have expressed a desire for more advanced features, such as secure browsing, password managers, and advanced firewall capabilities, which they feel are lacking in Quick Heal.