Did not receive any Cashback in my Paytm Wallet.
I made a deal on a product from Quikr because of the cash back offer. I was suppose to get Rs. 750/- on purchase of product worth Rs. 8000/- as Paytm Cash.
I’m yet to get my Cashback as Paytm Wallet The only reply I’ve been getting from quikr is that the amount has been initiated and that they cannot provide any reference number or transaction id because its a cashback offer and not a bank credit?(I fail to understand this). Any payment to anyone’s Paytm wallet is documented and details can be procured through Transaction History. All Paytm transactions are documented.
Payment Initiated is not payment made. You need to check if the buyer received the payment. I also provided my Paytm Wallet Transaction History which was 0 because I created the account on 28th October and haven’t done any transaction since then. If Quikr’s paid the cashback then it should reflect in my Paytm Wallet . which doesn’t.
Quikr’s Team even goes to extent of saying that Quikr is giving cashback as a favour and that the buyer or seller is loses nothing if they don’t receive the cash back.. What the hell! Then Quikr should stop propagating the CashBack Offer.
One of the Call center executives even dared me to go to supreme court or any where to file a complaint and that they are not bothered. I was totally baffled by the audacity of Quikr’s employee.
Before finalizing the deal in Quikr, I had offered the same seller Rs.7, 500/- in OLX. I was tempted by Quikr’s cash back offer and delivery that I increased the offer to Rs. 8, 000/- in Quikr assuming the cashback would compensate the loss. But now I am at the losing end. The Seller I suppose must have got his cash back.
Quikr has been asking me to talk to Paytm regarding the cashback. How would Paytm know who is suppose to send me money. Paytm has no clue about quikr’s offer, since they are not involved in it. If Quikr can provide the phone number from which the money was transferred, it would have been quite helpful. Transfer of cash in Paytm wallet is possible only from another Paytm Wallet. So if Quikr provided the Paytm Number. I could forward to Paytm to claim my cashback.
Still expecting a resolution from Quikr’s Team. The day is not far when Quikr starts to realize that customers are not fools.