I bought CDP 15 litres on November 2016. It worked for one month, but later failed to turn on. The service technician on his 1st visit checked up said the trip switch was tripped off. He turned in on and said that they have failed to install the valve outside the heater. In the 2nd visit the valve was found by me and it was installed still it got tripped off. This time he changed the thermostat. But again it got tripped. He said must change the heating element but he does not have one with him. He promised to come the following day [24th Jan 2017]. I am waiting for his visit ]on Monday, Tuesday and today is Wednesday[27th Jan 2017. I have made 1. a verbal complaint to the call center, no complaint number is given or got a call from the service center in resp[onse to that. 2. I have made a whatsapp complaint. But till now it is not even seen. 3. The service center "Sakthi Enterprises" [04465273126]is not answering my call. I guess they can recognize my number [saved]and not answering my call. 4. The technician "Suresh Babu" [9042753651] is not answering my call. I have even given him a tip of Rs 150 during his second visit. It is probably because of that he is not motivated to visit our house again.
18/08/2017: The tank is leaking now. The technician came and had a look at it on 26/07/2017. But the replacement is not done till date. The after sale service is very bad for this very old company. It is a big shame