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Racold Solar Domestic Water Heater Alpha Pro
Mar 25, 2018 06:22 AM, 25441 Views
Racold customer service pathetic- no response for

It’s been since one year we have raised multiple complaints regarding Racold solar system service. In my apartment we have installed Racold solar system. We have some issues with solar tubes, we have been calling customer care and raised complaints, but no response, sent mails also, sent WhatsApp messages also. Till now there is no action taken. Not even single call we got from Racold after raising. Complaints. This is the worst and pathetic customer service I have ever seen.

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Dear Member,Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us.For any further assistance, feel free to get in touch with us on 1860 425 2288 / 8600256000 or you can also fetch further information on www.racold.comRegards,Team Racold
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