One year before, we bought this Racold electric water heatre from one of the shop of my city. Before buying it, we searched alot on net about the reputed brands and their specifications. And after searching, we opted this brand. Now, it has completed its one year and there is no any defect in it. It is a trust worthy brand. Its very easy to use. Its price is a little bit high as compared to other brands and it also consume more electricity. But still, we use it because of its good service . It is a durable product. The water use to heat up very quickly. It takes only 4-5 min to heat the water. We use it regularly during winter season. Its design is also very good and classy look. The customer service of this brand is also very good. We got one year warranty on this product. But we have not faced any problem in this product till now.