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Racold Thermo

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Racold Thermo
Sep 08, 2016 11:52 PM, 35487 Views
(Updated Sep 08, 2016)
POOR SERVICE

Dear Sir,


The Service of Electric Water Heater of Racold is very poor. a watern heater in Jan 15, 3Linstant Pronto .


The Heater is not working since july 28th I have given a complaint on 28/07/2016. Its under warranty of


The local service  center is not picking up calls and Call center every time informs that we will escalate the issue .


Till now not sorted out.


The Complaint no is EF10512809


the service is very poor and call center response is not at all good.

(0)
Hi,We completely understand your disappointment and have shared your feedback with our team. They will get in touch with you to resolve your issue. We value your patience in the meantime.For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple stepsGo to SERVICE HUB 2. Click on Services 3. Click on Post a ComplainWarm Regards,Team Racold
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